I have tried to adopt those very practices when managing my own store. Immediate feedback is always best, but when it isn't my store and I don't know anyone on the management team things can get dicey, the whole "who is this guy to tell me what to do in my store" thing
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I'm sorry I left for a while. I needed a vaction, and then work changed substantially. I'm over 50 hour weeks, plus two hours a day of commuting time.
A few weeks ago I launched my own blog about Seattle Sounders FC and Life in Puget Sound. I won't be by these parts often as my focus has changed. Sorry about the unannounced retirement.
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