Quote:
Originally Posted by DCFan
Mistakes happen in any restaurant setting, no matter the order. So you have them make you another and you go on your way. No biggie. *hit happens. 
Unless everyone just wants to take their pot shots at Starbucks?  |
Starbucks is what it is. The 4 billion pound gorilla of the coffee world. They are a brilliant marketing machine. However, when you're that big, problems are bound to occur in particular regading the real world of adherence to standards.
At the end of the day it's those standards I have a problem with myself. I don't believe they have the "best" in mind, but rather "drinkable and fast" is the creedo. Sadly the majority of their clientele don't know the difference. I'm convinced that the majority of those exposed to coffee done right do go elsewhere.
That said, I am grateful they have raised the quality of coffee worldwide by their visibility. Without their phenominal success, I could not obtain the quality of coffee I do, at the rock bottom prices I do.(I am not referring to buying their 12.00 a pound coffee. That a hose job. (I buy mine freshly roasted for about 3,00 a pound.) Nor would their be such variety on the equipment side.
Hey and to be fair, they made me a ton of money in stock over the years.